Privacy Policy

At Parq Vancouver, we value your trust and are committed to protecting your personal information. This privacy policy outlines how we collect, use, and disclose your information.

Collection of Personal Information

We may collect personal information from you when you:

• Register for a Players Card or Encore Rewards membership
• Participate in promotions or contests
• Provide feedback or contact our customer support team
• Interact with our website or mobile app

The types of personal information we may collect include your name, date of birth, email address, phone number, and physical address.

Use of Personal Information

We use the information collected to:

• Manage your Players Card or Encore Rewards membership
• Provide you with offers and promotions tailored to your interests
• Enhance your gaming experience at our facility
• Comply with applicable laws and regulations

Disclosure of Personal Information

We may disclose your personal information to:

• Our affiliates, subsidiaries, and related companies
• Service providers who assist us in managing our business operations
• Regulatory authorities or law enforcement agencies as required by law

We do not sell or transfer your personal information to third parties for their own marketing purposes.

Security Measures

We take reasonable precautions to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. Our security measures include:

• Secure online servers with industry-standard SSL/TLS encryption
• Access controls and authentication protocols to restrict employee access
• Regular audits and monitoring of our systems

Your Rights and Choices

You have the right to:

• Review your personal information collected by us
• Correct any errors or inaccuracies in your information
• Opt-out of receiving promotional communications from us
• Request that we delete your information (please note that this may affect your ability to participate in certain programs or promotions)

To exercise these rights, please contact our customer support team.

Changes to Our Policy

We reserve the right to modify or update this policy at any time. Changes will be effective as of the date specified on the revised policy.

Contact Us

If you have any questions or concerns about our privacy policy, please don't hesitate to contact us:

Email: [email protected]

Phone: 604-331-3123

Address: Parq Vancouver, 1075 Canada Place, Vancouver, BC V6C 0A8

Effective Date

This policy was last updated on March 12, 2023.

By using our website or participating in our programs and promotions, you acknowledge that you have read, understood, and agreed to this privacy policy.